14.01.2026

Making a Difference as an On-Call Firefighter: Cian Jones

Cian Jones proudly serves his local community as an On-Call Firefighter at Newcastle Emlyn Fire Station, a role he describes as deeply rewarding.

By Steffan John



“You make a difference and I’ve always wanted to do that.”

Cian Jones proudly serves his local community as an On-Call Firefighter at Newcastle Emlyn Fire Station, a role he describes as deeply rewarding.

Since joining Mid and West Wales Fire and Rescue Service (MAWWFRS) at just 18 years old, Cian has dedicated himself to protecting his community and has gained a wealth of skills and experience through both hands-on incidents and comprehensive training.  From emergency response to teamwork and leadership, his role has shaped him personally and professionally.

In this video, Cian shares his experiences of working as an On-Call Firefighter and what he’s gained from the role.  Cian’s story highlights how this vital role not only safeguards communities but also provides opportunities for development and a sense of purpose.

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Become an On-Call Firefighter and Make a Real Difference

Firefighting is unlike any other job, it’s exciting, fulfilling and unpredictable.  It brings a sense of satisfaction and respect through providing a vital service to your local community.

On-Call Firefighters are essential to MAWWFRS, with 75% of the Service’s fire stations crewed entirely by On-Call Firefighters.  They respond to a wide variety of incidents, including fires, road traffic collisions, chemical emergencies, animal rescues, flooding and more.  They also play a key role in community education and safety, as well as conducting Safe and Well visits in people’s homes.

MAWWFRS is currently recruiting now for On-Call Firefighters.  More information is available here.




Firefighting, Your Way

MAWWFRS’s availability and pay banding system recognises the need to balance work and personal lives, offering more flexible options for those interested in becoming On-Call Firefighters.

The banding system offers five availability options, replacing the previous two, giving both current and prospective On-Call firefighters greater flexibility in how they serve.

The banding system includes the following options:

  • Band 5: At least 120 hours of availability per week
  • Band 4: from 91 hours per week and up to and including 119 hours
  • Band 3: from 61 hours per week and up to and including 90 hours per week
  • Band 2: 31 hours per week and up to and including 60 hours per week
  • Band 1: Up to and including 30 hours per week

In addition to increased flexibility, the system offers a range of enhanced benefits for On-Call Firefighters:

  • Flexible commitment: On-Call Firefighters can serve their communities while maintaining other employment, and a healthy work-life balance 
  • Paid compensation: On-Call Firefighters earn money for training, drills, callouts as well as an annual retainer fee 
  • Personal development: Gain valuable emergency response skills and access professional training and certifications
  • Career progression: Becoming an On-Call Firefighter could be the first step in a Wholetime Firefighting career, or a career within another emergency services 

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